About Credix

Credix is a FinTech company offering a Buy Now, Pay Later (BNPL) solution tailored for business-to-business (B2B) transactions in Brazil. Our platform empowers businesses to streamline their purchasing processes, improve cash flow management, and foster strong supplier relationships. As we expand in the Brazilian market, we seek a dynamic and experienced Machine Learning Engineer to join our Risk&Data team.

Learn more about our team, culture, and vision on our company page.

Why choose Credix?

• Become part of a forward-thinking start-up where boldness and a commitment to excellence are paramount, and your personal and professional development is at the forefront.
• Work alongside a dedicated team of bright individuals driven by an Olympian mindset to excel in every aspect of our operations. Together, we aim to build with velocity, utilizing innovative embedded finance strategies to expand business operations in Latin America.
• Experience a close and supportive work atmosphere where collaboration thrives, wise judgment guides our decisions, and where you have the opportunity to learn, grow, and take on meaningful responsibilities.

About the job

As we scale our presence in the Brazilian market, we are seeking a proactive and business-savvy Junior Automation Engineer to join our dynamic team at CrediPay. The successful candidate will work closely with our product team to automate our WhatsApp flow, facilitating seamless client onboarding, providing proactive customer support, and optimizing collections processes. The role requires a strong understanding of WhatsApp APIs, proficiency in utilizing messaging automation tools, and the ability to integrate with CRM platforms if needed.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.

• Fluent in English & Portuguese, written and verbal.

• Solid understanding of integrating with APIs, writing SQL queries, and scripting languages such as Python

• Solid understanding of WhatsApp APIs and experience in working with messaging platforms.

• Proficiency in messaging automation tools such as Zappier or similar platforms.

• Familiarity with CRMs such as HubSpot or Salesforce and experience in integrating them with other systems.

• Strong problem-solving skills and ability to troubleshoot technical issues independently.

• Excellent communication and interpersonal skills, with the ability to engage and build relationships with clients at all levels, including C-suite executives.

• Ability to work in a fast-paced, entrepreneurial environment, adapting to changing priorities and managing multiple projects simultaneously.

Responsibilities

• Collaborate with the onboarding team to automate the WhatsApp flow for client onboarding, customer support, and collections processes.

• Collaborate with the Growth team to identify hypotheses and develop rapid experimentation methods without full integration into the product.

• Develop and maintain automation scripts and workflows to streamline operations and improve efficiency.

• Integrate WhatsApp APIs and other automation tooling APIs to enhance functionality and responsiveness.

• Work closely with CRM platforms to automate processes and ensure seamless integration with existing systems.

• Analyze existing processes and identify opportunities for automation and optimization.

• Actively participate in testing and debugging to ensure the reliability and effectiveness of automated solutions.

• Provide technical support and assistance to internal teams as needed.

• Stay updated on emerging technologies and trends in automation to drive continuous improvement.

What we offer